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FAQ

✈️ General

  1. What is Air Event?
    Air Event is a company specializing in the chartering of private and commercial aircraft for all types of events: weddings, bachelor/bachelorette parties, artist tours, business trips, sports events, cultural trips, and much more.

     

  2. What types of aircraft do you offer?
    We offer a wide range of aircraft, from private jets to large airliners, depending on the number of passengers and the requirements of your event.

     

  3. Who can charter an aircraft with Air Event?
    Our services are available to both individuals and professionals wishing to organize a tailor-made trip with a private aircraft or a commercial airline.

     

🛫 Reservation and Organization

  1. How do I book a private aircraft or a chartered airliner?
    Simply fill out our online form or contact us directly. We will provide you with a personalized quote based on your needs.

     

  2. How far in advance should I book?
    We recommend booking as early as possible to ensure availability, but we can also accommodate last-minute requests.

     

  3. Can we personalize the experience on board?
    Yes! Meals, decorations, entertainment… We tailor each flight to meet your expectations for a unique experience, whether on a private jet or a chartered airliner.

     

  4. Do we need to arrive at the airport in advance like a regular flight?
    We optimize every moment. For your private jet trips, you can arrive at the airport just 20 minutes before departure. For a chartered flight with a commercial airline, check-in times are longer and vary depending on the airport and destination.

     

  5. Can I choose my flight times, or are they imposed?
    You can choose your flight times. However, some airports may request adjustments based on their traffic.


💰 Pricing and Payment

  1. What is the cost of chartering an aircraft?
    The price varies depending on the type of aircraft, distance, number of passengers, and requested services. Contact us for a tailor-made quote.

     

  2. What payment methods do you accept?
    We accept bank transfers, credit cards, and, in some cases, installment payments.

     

  3. Is VAT included in the final price?
    VAT is applicable on domestic flights and is always stated separately but included in our invoices.


🎢 Logistics and Services

  1. What services are included in the charter?
    Our flights include access to private terminals, personalized service on board, and full logistical assistance, whether on a private jet or a commercial airliner.

     

  2. Can we bring specific luggage?
    Yes, subject to the limitations of the chosen aircraft. We can also manage the transport of bulky equipment (musical instruments, sports gear, etc.).

     

  3. Is the safety level of a private jet flight as high as a commercial airliner?
    Private jets adhere to the same regulations as commercial airlines, and our experts audit each airline we propose.

     

  4. How many crew members are on board a private or chartered airliner?
    It depends on the aircraft chosen! For a small private jet, there will be at least two pilots. For larger jets, there may be one or two flight attendants. For chartered airliners with more than 19 seats, one or more flight attendants will be provided, and we may also add supplementary cabin crew if needed.

     

  5. What happens if an aircraft has a technical issue?
    Fortunately, this is rare, and our monitoring allows us to anticipate these issues most of the time. In the event of a last-minute breakdown, our 24/7 team is by your side! We analyze the situation with the airline and crew to ensure you can depart as quickly as possible! We keep you informed transparently. We have trusted partners and are here to assist you and find solutions in any circumstances.

     

  6. Can I travel to multiple destinations in one day?
    Yes, we can certainly use the same aircraft to follow you throughout your busy day! A meeting in London, Brussels, and dinner in Rome? We have solutions for you!

     

  7. Which airports are chosen for departures with a private jet or chartered aircraft?
    We choose the airports closest to you! There are certain factors to consider (runways/customs/amenities…). Let us know your needs, and our experts will advise on the best solution!

     

  8. Does Air Event handle check-in for private or chartered flights?
    Yes, if you use our services for an aircraft with more than 19 seats, a "standard" check-in will need to be arranged. We take care of everything with dedicated counters.

     

  9. Can we bring bulky luggage on a chartered flight?
    Of course! Just let us know the dimensions and weight of what you'd like to transport, and we will find a suitable aircraft for you!

     

  10. Are animals allowed on board your aircraft?
    Cats and dogs are welcome aboard our aircraft! Our experts will explain the procedures for traveling with your four-legged friends.

     

  11. Does Air Event handle transfers from the airport to the hotel?
    We can arrange a taxi for you, which you will pay directly, or vehicles with drivers through our global partners.


📞 Contact and Assistance

  1. How can I get more information?
    You can contact us via our website, email, or phone. Our team is available to answer all your questions.


👉 Need a tailor-made flight?

Contact us now for a personalized quote! ✈️

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FAQ

Air Event

contact@airevent.fr

58 rue de Monceau,

75008, Paris, France

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